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In project management, what does 'scope creep' refer to?

  1. Increasing project costs

  2. Expansion of project scope without proper control

  3. Delays in project schedule

  4. Reduction of project quality

The correct answer is: Expansion of project scope without proper control

Scope creep refers to the gradual expansion of a project's scope without appropriate control or approval. This phenomenon typically occurs when new features or requirements are added after the project has commenced, often leading to unintended consequences. It can stem from stakeholders' evolving requirements, miscommunication, or a lack of clarity in the initial project scope. When scope creep occurs, it may not be formally documented or approved, which can disrupt project timelines, budgets, and resources. As the scope expands, project managers face challenges in maintaining quality, adhering to schedules, and controlling costs. This situation underscores the importance of establishing a clear project scope from the outset and implementing a change management process to handle any modifications robustly. In contrast, the other options describe different potential project issues but do not accurately define 'scope creep.' Increasing project costs may be an effect of scope creep, but it is not its definition. Delays in schedule and reduction of quality can also be consequences of scope creep but do not capture the essence of the term itself. Thus, the expansion of project scope without proper control is the core issue that defines scope creep.